Investor Support

Please complete form below for all requests. Expect a response within 1 business day.

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Investors can contact us direct at 310-907-5527 (Press “1”) or [email protected]. For investor portal issues, please contact [email protected].

Common Investor Questions

Login issues: Forgot username, password, or security question

Please contact Securitize Account Support at [email protected].

If this does not resolve your issue, please fill out the Investor Support form above.

How do I sell my shares?

Please make redemption requests in the Investor Support form.

More information about the Stockholder Redemption Plan here. You can also refer to the Stockholder Redemption Plan in the Offering Circular for more details as well as below:


Can I add a beneficiary to my account?

If you would feel comfortable adding a beneficiary in case of death, we can send you a form to complete. However, please note that we don’t typically add beneficiaries because upon death, legal documentation is required to transfer shares.  The documentation includes a death certificate and an executed will. If you were to add beneficiaries to your Streitwise account, but they do not match the beneficiaries of the will, then the funds would not be transferred to them.