Once you make your investment at the Start Investing page, you do not immediately get access to the Investor Center. Your funds go through several steps in order to process your investments and have a login sent to you so you can get access to the Investor Center. The total process takes between 3-4 weeks but requires little to no extra work from your end unless additional documentation is needed. Here are the steps involved:

  1. Funds are withdrawn: Funds are sent through our escrow agent, FundAmerica. With ACH, funds take 1-2 business days to withdraw. With check, there may be a a few more days involved for the check to arrive and be deposited. With wire payment, a wire can be processed in just a day.
  2. Clearing period: All bank funds from both ACH or check need a 10-day clearing period from the bank in order to process further. With wire, this is instantaneous.
  3. Sent for registration: On either the 15th of the month or the last day of the month (depending on when funds were cleared), these funds are sent for registration of shares with our transfer agent, Computershare.
  4. Investor login sent: After 7 days, investor is invited to create a login via email.

You should receive login instructions by mail after 3-4 weeks. Please email or call us if you want to confirm your investment at any time.